Benefits and Compliance Manager

Job Locations US-OR-Portland


You’re a compliance and benefits expert who is passionate about supporting an incredible company culture. Are you ready to join a purpose-driven company that is just as passionate about its employees?


As the Benefits and Compliance Manager, you’ll oversee the Employee Services function at Precoa. You’ll develop and improve benefits plans, handle employee-focused operations, and manage policies and procedures. Your positive attitude makes you a true team player, and you’ll be skilled at coordinating multiple tasks with ease.


About Precoa: Known for its fun, upbeat culture, Precoa is a leader in the preneed insurance industry, providing an innovative marketing, lead generation, and appointment-setting program known as ProActive Preneed®. Our core values of kindness, progression and craftsmanship have led us to be named one of The Oregonian’s top workplaces for eight consecutive years, and we support our external and internal partners with these core values in mind. Headquartered in Portland, OR since its founding in 2004, Precoa employs over 280 employees, plus a network of more than 600 independent preneed agents, all passionately focused on one thing: helping people plan today so their families can focus on connection when they need it the most. 


Benefits & Compensation

  • Responsible for administering all employee benefits, claims resolutions, and change reporting
  • Provide guidance and assistance on various employee benefit plans
  • Survey industry and/or community to determine company's competitive position in employee benefits
  • FMLA and ADA administration
  • Develop, recommend, and implement approved, new, or modified plans and employee benefit policies, and supervise administration of existing plans
  • Develop cost control procedures to assure maximum coverage at the least possible cost to company and employee
  • Handle benefit inquires and complaints to ensure quick, equitable, and courteous resolutions
  • Maintain enrollment and open enrollment for all benefits
  • Project lead for annual company health fair
  • Compensation committee member, evaluate proposed salary bands, and work with managers on appropriate compensation ranges for promotions and new positions
  • Lead Benefit Workshops and conduct Benefit Orientations


  • Manage, develop, recommend, and implement employee policies and procedures, including the employee handbook
  • Maintain in-depth knowledge of legal requirements related to employment law, reducing legal risks and ensuring regulatory compliance
  • Maintain knowledge of industry trends and make recommendations to the management team for improvement of organization’s policies, procedures, and practices on personnel matters
  • Provide policy guidance and interpretation to staff
  • Conduct training on Precoa’s harassment, discrimination, and retaliation policy, including investigation best practices for managers
  • Consult with managers, providing policy guidance when appropriate
  • Manage the new employee orientation and onboarding process
  • Conduct site compliance audits and report to leadership regarding findings
  • Work with legal counsel to review policies and practices and keep current with federal, state, and local compliance
  • Ensure the completion of all governmental reporting (including, EEO-1, ACA 1095C & 1094C, etc.) as required
  • Perform customer service functions by answering complex employee requests and questions
  • Serve as a committee member for our corporate giving initiative


  • Enter data and employee information from hard copy records and personnel action forms (PAFs) into ADP database for new hires, transfers, salary changes, and terminations
  • Update Database with employee changes
  • Manage the email account
  • Oversee annual review procedures
  • Collaborate with Employee Relations and General Counsel with various research and special projects
  • Additional duties and responsibilities as needed


  • Contributes to building a positive team spirit
  • Performs tasks with a positive attitude, works well under pressure, and possesses the ability coordinate multiple tasks.
  • Excellent computer skills, including Microsoft Word, Excel, Outlook, and PowerPoint.
  • Effective oral and written communication skills.
  • Excellent interpersonal skills.
  • Exceptional organizational ability.
  • Able to exhibit a high level of confidentiality.
  • Skilled in database management and record keeping.
  • Must be able to identify and resolve problems in a timely manner
  • Must be able to gather and analyze information skillfully

Education and/or Experience:                                       

  • Bachelor’s degree, preferably in Human Resources, Business Administration, or related field
  • 3-5 years equivalent experience is required
  • PHR/SPHR certification a plus
  • Intermediate/advanced knowledge of ADP Workforce Now preferred
  • Experience with Human Resource Information Systems (HRIS)


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